1. General information
Who is the data controller?
Wine 75 CL Sarl, 2 rue Johny Flick L-1550 Luxembourg , with VAT number LU34582762, is the data controller, i.e. the party that decides how and why to process your personal data.
You can always contact Wine 75 CL Sarl, 2 rue Johny Flick L-1550 Luxembourg by writing to the above address info@wine75cl.com.
2. What personal data do we collect?
The categories of personal data that Wine 75 CL Sarl collects and processes when you browse or make purchases on www.wine75cl.com are as follows:
a) we collect the personal data necessary to complete and execute your purchase on www.wine75cl.com such as first and last name, e-mail address, delivery address, billing address, telephone number and payment data (in case you pay online);
b) we collect your e-mail address when you subscribe to our newsletter service;
d) with your consent, we collect and use your personal data for marketing purposes;
e) to register your account, we collect your first and last name, email address, password and date of birth. If you are a registered user, we collect information about your access to the restricted area of the site. With your express consent, by analyzing your personal data, we may process information about your interests and preferences regarding our products and services, in order to present you with offers that are relevant to your tastes.
f) we collect information about your browsing on www.wine75cl.com, such as the pages you visit and how you interact with the single page and we store this information on our protected servers.
g) In the event that you provide wine 75 CL Sarl with personal data from third parties, for example in cases where you decide to purchase a product to be delivered to a friend, or to offer a gift, wine 75 CL Sarl will ensure that it delivers the privacy policy to the third party at the time of the first communication. We remind you that the use of personal data of third parties is subject to the rules on the protection of personal data.
We inform you that wine 75 CL Sarl does not process personal data relating to minors. If you access wine 75 CL and use the services offered by wine 75 CL Sarl, you declare that you are of age.
h) wine 75 CL Sarl collects personal date in the contact of the Anti-Money Laundering and Countering the Financing of Terrorism (AML/CTF)
3. How do we use the personal data collected?
Wine 75 CL Sarl collects and processes your personal data for the following purposes:
a) to conclude and execute the contract for the purchase of products offered on Wine 75 CL When you complete your purchase, we ask you for the personal data necessary for the performance of the contract, such as payment, anti-fraud checks if you choose to pay by credit or debit card, invoicing, shipment of products and any factual management.
b) Registration on the Site and use of the services offered to registered users. Registration on the Site is possible by entering certain personal information, necessary to ensure your identification and the execution of the services offered to registered users.
c) the provision of the services offered on the website www.wine75cl.lu. To this end, wine75cl Sarl needs to collect, in relation to each service and its characteristics, the personal data necessary for the performance of the service requested by you.
d) statistical analyses and surveys. We use certain information about your use of the site to carry out statistical analyses and surveys in order to improve our offer and services;
e) sending commercial and promotional communications following the purchase of one of our products, which is known as software spam. Following the purchase of one of our products on the site, we will send you communications containing our commercial proposals on similar products and services to the e-mail address you have provided.
f) subject to your express consent, we may use the contact details you have provided for marketing communications about our products and services, to keep you up to date with news, new products, exclusive products, offers and promotions. In addition, again with your consent, we may use your contacts for market research and satisfaction surveys in order to improve our services.
4. Your profile account
When you create your account, we offer you the possibility to use the following services:
-Order history: track the shipment of your orders, change or return items not intended for you and view your order history.
- Wishlist: save the items you want most and keep track of their availability.
-My account: manage your registration details.
-My addresses: save or edit your addresses so you always have them at hand and can complete your purchases more quickly.
In order to ensure that the information we hold is correct and allows us to carry out the activity described above, we invite you to access the "My Account" section and, if you consider it necessary, to update it.
5. Legal basis for processing
We process your personal data only if one of the conditions provided for by the legislation in force is met, and in particular:
a) for the conclusion and performance of a contract to which you are a party.
When we process your data for the conclusion of the purchase contract to which you are a party, we ensure that we only use the minimum information necessary for the performance of the contract.
This is the legitimate basis for the processing of personal data that takes place in the following activities:
- conclusion and execution of a contract for the purchase of products offered on wine 75 CL Sarl;
- registration on the site and use of the services reserved for registered users;
- provision of services offered on the website www.wine75cl.com ;
- the management of your requests by our customer service.
The provision of your personal data for these activities is a contractual obligation. You are free to provide us with your data or not, but without the requested data it will not be possible for us to conclude or execute the contract and your requests. This means that you will not be able to purchase the products and use the services of Wine 75 CL Sarl and that wine 75 CL Sarl will not be able to process your requests;
b) to comply with a legal obligation.
In the event of the conclusion of a contract for the purchase of goods on the website www.wine75cl.com, the processing of the user's data will take place in order to fulfill the legal obligations to which wine 75CL Sarl is bound in accordance with the tax provisions and other regulations to which wine 75 CL Sarl is subject to.
You are free to decide whether or not to enter into a contract and provide us with your data, but if you do so, your data will be necessary and will be processed in order to fulfill the aforementioned legal obligations to which wine 75 CL Sarl is bound.
c) for our legitimate interest.
Some of your personal data in case of purchase of products on the website www.wine75cl.com by credit or debit card, may be processed to carry out anti-fraud activities: we have a legitimate interest in carrying out this activity to prevent and prosecute any fraudulent activity.
d) on the basis of your consent.
We will only carry out the following processing operations if you have given us your express consent:
-Conducting marketing activities and opinion polls and market research;
-Providing us with your personal data for these activities is absolutely optional. You are free to choose whether or not to provide us with your data for these purposes, but without it, it will not be possible for wine 75 CL Sarl to carry out marketing activities, opinion polls and market research and to analyze your habits.
6. Who will process your data?
Your personal data will be processed by wine 75 CL Sarl internal staff who are specially trained and authorized to process.
Your data may be passed on to the police and judicial and administrative authorities, in accordance with the law, for the detection and prosecution of offenses, the prevention of and protection against threats to public safety, to enable wine 75 CL Sarl to establish, exercise or defend a right before the courts, and for other reasons connected with the protection of the rights and freedoms of others.
7. How long do we keep the data?
We keep your personal data for a limited period of time, which varies according to the type of activity that involves the processing of your personal data. After this period, your data will be permanently deleted or in any case rendered irreversibly anonymous.
Your personal data is stored in accordance with the procedures and criteria specified below:
a) data collected to conclude and execute contracts for the purchase of goods on the website www.wine75cl.com : until the conclusion of administrative and accounting formalities. Invoice data will be kept for ten years from the date of invoice;
b) Registered user data: data will be kept until you request the deletion of your account;
c) payment data: until the certification of the payment and the completion of the related administrative and accounting formalities resulting from the expiry of the right of withdrawal and the procedures applied to contest the payment;
d) data collected in the context of the use of the services offered on vinomass.lu: these data are kept until the termination of the service or the termination of the subscription to the service by the user;
8. Customer rights
You may exercise your rights at any time with reference to the specific processing of your personal data by wine 75 CL Sarl. Below is a general description of these rights and how to exercise them.
a) Accessing and amending your data: you have the right to access your personal data and to request that it be corrected, amended or integrated with other information. If you wish, we will provide you with a copy of your data in our possession.
b) Withdrawing your consent: You may revoke at any time any consent you have given to the processing of your personal data in connection with any activity for marketing purposes. In this respect, we remind you that sending commercial and promotional communications, carrying out market research and satisfaction surveys for the customization of the website and commercial offers according to your interests are considered marketing activities. Upon receipt of your request, we will promptly cease processing your personal data on the basis of this consent, while other processing or processing based on other assumptions will continue to be carried out in full compliance with the provisions in force.
c) Objection to the processing of your data: you have the right to object at any time to the processing of your personal data carried out on the basis of our legitimate interest, explaining the reasons for your request; before accepting it, wine 75 CL Sarl will have to evaluate the reasons for your request.
d) Deleting your data: in the cases provided for by the legislation in force, you may request the deletion of your personal data. Once we have received and considered your request, if it is legitimate, we will promptly stop processing and delete your personal data.
e) Request that the processing of your personal data be temporarily limited: in this case wine 75CL Sarl will continue to hold your personal data but will not process it, unless otherwise requested by you and subject to exceptions provided for by law. You may obtain the restriction of processing when you dispute the accuracy of your personal data, when the processing is unlawful but you object to the deletion of your data, when your data is no longer of use to us but you need it to exercise your legal right, and when you object to the processing, during the period in which we evaluate the reasons for your request.
9. Security measures
We protect your personal data with specific technical and organizational security measures, aimed at preventing your personal data from being used illegitimately or fraudulently. In particular, we use security measures that guarantee:
the pseudonymisation or encryption of your data; the confidentiality, integrity and availability of your data as well as the resilience of the systems and services that process it; the possibility of restoring data in the event of a data breach.
In addition, wine 75 CL Sarl undertakes to regularly test, verify and evaluate the effectiveness of the technical and organizational measures in order to ensure continuous improvement of the security of processing.
10. Complaints
If you believe that your personal data has been processed illegitimately, you may lodge a complaint with one of the competent supervisory authorities for compliance with the rules on the protection of personal data.
11. Changes to this information
The constant evolution of our services may lead to changes in the characteristics of the processing of your personal data described so far. Therefore, this privacy statement may be subject to changes and additions over time, which may also be necessary in relation to new regulatory interventions in the field of personal data protection.
We therefore invite you to check the content periodically: where possible, we will try to inform you as soon as possible of any changes made and their consequences.
The updated version of the privacy policy will, in any case, be published on this page, indicating the date of its last update.
12. Legislative references and useful links
The processing of your personal data is carried out by wine 75 CL Sarl in full compliance with the relevant regulations set out in the General Data Protection Regulation (EU) 2016/679, the Luxembourg rules on the processing of personal data and the provisions of the supervisory authority (https://cnpd.public.lu/fr.html).
CONTACT
Wine 75 CL Sarl
2, rue Johny Flick
L-1550 Luxembourg
VAT Number: : LU34582762
Numéro RCS : 2023 2402 033